Dec 122005
i came in this morning to one my servers beeping away. bad hard drive ! the 146 GB drive shows a capacity of 0 GB, with 205 Media Errors. Ruh Roh !
Removing the drive and popping it back in doesn’t work. So I call Dell Technical support, and talk to a tech there, and he creates a ticket so I can get a replacement hard drive. This is at 10:08am. At 11:30am, UPS shows up with my new hard drive. Wow. I had 4 hour support on it, and wasn’t expecting it until 2pm !
Way to go Dell !
