Jul 152007
Just wanted to make note of GREAT customer service that I experienced yesterday.
On 4/28, I purchased a pair of Ecco Receptor Devil Ray shoes from The Walking Company in the Northwest Arkansas Mall.
Last week, I noticed that the stitching on one of the shoes above the toe came undone.
Yesterday, I went to The Walking Company, and showed them the shoes and asked if they’ve seen Ecco shoes come un-stitched in this short of time.
They hadn’t, and they sent me home with a brand new pair of t!hose shoes !
That’s great customer service !
I know I’ll be going back to shop there soon. I found a couple pairs of Pikolinos that I want to check out.